Gain the necessary skills and knowledge in mastering Opera PMS hotel software and become effective in your job role. There are no time limits for this course. The Certificate of Hotel Reception and Administration is a comprehensive online professional development course that will prepare you for reception roles in commercial accommodation establishments. Introduction to Hotel Reception Diploma. Buy Now Show Details. This module covers telephone etiquette and what you should and should not do. It’s a good fit for both beginners and experienced administrators, and the certificate provided here is amongst the best on the market. For instance, database handling and the importance of technology are covered very well in this course. As previously mentioned your payment is totally secure. Learn the different types of guests, tips on how to deal with them and so much more. However, for experienced receptionists, enrolling in this course has tons of benefits. This receptionist training course is specially designed for hospitality (hotel) industry and it covers key requirements to fulfil by the hotel receptionist. For front desk veterans, the unique insights presented will only further polish the already learned skills. This gives you the ability to go back and check up on things you are unsure of at any time. The course is divided into several sections. Go at your own pace. Learn about verbal, non-verbal and written communication skills within this busy and fast paced environment. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. The hotel business is becoming more client-oriented than ever before. “Office Admin and Receptionist Course” on John Academy is our favorite receptionist training program that teaches both the skills of an office administrator and a receptionist. You will learn from industry experts and obtain a professional certificate after completing the course. You can study the course any time you like. The focuses on relationships via the telephone and in person. The test, like the course, is online and can be taken a time and location of your choosing. As reviewers have mentioned, this course gives people practical knowledge and the confidence to make a career switch. Here you will learn how to: Deal with people. Online Medical Office Receptionist Course. In the first units, attendees will learn key managerial and organizational skills. Hotel Receptionist Course Hamburg in Hamburg. Overall, if you are interested in the art of communication, this is a great introductory course to enroll in. I would even go as far as to say that this is a helpful course for everyone working in customer service. Course details. The cost of these courses will vary … Do you have a passion for customer service? Each module takes between 30 and 90 minutes on average to study. This certificate can be verified online at: https://uk.trustpilot.com/review/newskillsacademy.co.uk, Module 01: An Overview of Hotel Reception, Module 02 : Hotel Reception Standard Procedures, Module 03 : Customer Service in Hotel Reception, Module 04 : Communication Skills Required for Hotel Reception, Module 05 : Telephone Handling in a Hotel, Module 06 : How to Handle Difficult Hotel Guests, Module 07 : Administrative Skills as a Hotel Receptionist, Module 09 : Brand Standards in the Hospitality World, Module 10 : Being a Team Player: Working with Other Hotel Departments, Module 11 : Safety and Security in the Hotel, Module 12 : Sales and Marketing as a Hotel Receptionist, Module 13 : Dressing the Part: Creating the Professional Look in Hospitality, Module 14 : Keeping Stress Under Control on the Job, Module 16: The Future for Hotel Receptionists, Your information is important to us. 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