Need Allianz OSHC or OVHC to meet health insurance requirement for Australian visa? Also when I switched to different provider they did not paid me pending 15 days balance and there excuse was they count on monthly basis, Dear AmanI am sorry to hear about the problems you have experienced with your claim.May I please request your policy number, full name and best contact details, and I will request a team member to contact you as soon as possible.... Read more, Hi AmanThank you for providing the information requested. This morning I was able to extend my policy with Rubi Ortiz from – International Health Education office and she went above and beyond to help me solve my questions and concerns. Again no reply at all. Currently, for most of the OSHC providers, the minimum co-payment set by the Pharmaceutical Benefits Scheme (PBS) for international students is $40.30. The staff members on the phone are understandable and helpful, Fast resolve time for customer service related issues. The health policy is a good value and I am with the company since last year. We are able to go through all the steps together on phone without any rush. Cari tahu apa saja yang kami tanggung dan pertanggungan ekstra apa saja yang bisa ditambahkan untuk memperoleh lebih banyak manfaat. The Schedule fee is the amount the government considers appropriate for one of these services and determines the amount that Australians receive when they claim a medical service through Medicare. Expenses payable that exceed the equivalent of the current Pharmaceutical Benefits Scheme (PBS) patient contribution: Covers only the overseas student who is the primary Student Visa holder*. A waiting period is the time you need to wait before a benefit is available. The company used to be quick to respond, reliable and easy to contact when I want to make a claim but once I switch from OSHC to OVHC - everything getting worse. It is a fixed amount paid by the student and the insurance company both, every time a medical service is claimed. that dose not look professional. Activating your OSHC policy, you are immediately covered the medical expenses while you’re studying in Australia. I thank Jenny Nguyen for giving me well explained information about my health cover. Overseas Student Health Cover (OSHC) For visa subclass 500. Visit the Department of Health website for more information. My medical bills keeps piling up and I have to put on payment plan to settle it. In no time I had the updated policy on my inbox. Overseas Student Health Cover is a compulsory health insurance product required by international students studying in Australia.OSHC is an insurance product that basically gives international students a level of insurance coverage that is based on the Australian Medicare system. Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. Hi SaraI am sorry to hear about your experience with your OSHC claim..If you would like this issue escalated please advise your name, contact details and policy/claim number.... Read more. Medications, drugs or other treatments not prescribed by a doctor and not included in the PBS, The co-payment payable by you or as a result of the provider charging in excess of the Medicare Benefits Schedule Fee. ProductReview.com.au has affiliate partnerships. !I would never recommend your insurance to anyone, professional scammersbeen waiting for nearly a month after submitting my claim. Again am providing u my contact number in down+919912984531. SET UP YOUR OSHC BENEFITS IN 3 STEPS STEP 1: REGISTER FOR THE ALLIANZ MYHEALTH APP Visit www.allianzcare.com.au and create an online account STEP 2: DOWNLOAD THE ALLIANZ MYHEALTH APP Access your e-membership card, submit a claim and Find a Doctor nearby. If I contact to ur agent they saying will connect to refund form section members n they are hanging out their calls. Any costs or services associated with dental treatment, physiotherapists, osteopaths, chiropractors, naturopaths or any other ancillary services, unless the services provided meet the requirements of the Medicare Benefits Schedule. They just don't care. OSHC provides a similar level of coverage as the Australian public health insurance system, Medicare. OSHC Pregnancy and Maternity coverage. Allianz Global Assistance Overseas Student Health Cover (OSHC) (Health Insurance): 4.3 out of 5 stars from 1,331 genuine reviews (page 9) on Australia's largest opinion site ProductReview.com.au. I applied claim form for more than 2 months, they just require for further documents but do not work out to process the claim, and now no updates or confirmation made from the company, a big ignorance is what I received. Definetely not the allianz global, They wasted my time a lot. Overseas Student Health Cover (OSHC) is health insurance for international students that helps to cover medical costs in Australia. Pharmacy expenses coverage always comes with a co-payment. It contains important information and we recommend that you read it carefully and keep it somewhere safe for future reference. It is always great to hear feedback about how easy your policy was to set up and the quick resolution time of your claim.RegardsAinsley, The worst company ever. Further details in the disclaimer. I am sure there are better providers out there. We've outlined the main ones here so you don't have to dig through all the research yourself. The waiting periods will differ depending on which OSHC policy you have purchased. Allianz Global Assistance Overseas Student Health Cover and Overseas Visitors Health Cover policies are issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 trading as Allianz Global Assistance. alate this to the OSCH team to get your claim settled. Policy number P003244262, Hi PatriciaThank you for providing the information requested.I have today forwarded your details to the OSHC team for investigation.... Read more, I do not think this policy has value you pay for it at all. This time I am still waiting after lodging my claim 13 days ago, and sent a reminder too, still did not hear a... nything from them - except a vague reply from the National operations manager asking for consent request, asking just to follow in the instructions with a link. He is the only person who helped me after I got hung up accidentally on another call to your customer service center. Yes it was worth paid value and was easy to setup. This is perfect and so important with life. Planning to study in Australia or to continue your studies? Some costs, such as medical expenses relating to a pre-existing condition, are not covered during your waiting period. Hi HirushiI am sorry to hear about the delays you are experiencing with your OSHC claim.May I please request your claim number, full name and best contact details, and I will request a team member t... Read more, C18812903Hirushi Shara Gunewardane0412341826Looking forward to hearing from you soon, Hi HirushiI will pass this information on today.RegardsAinsley. It is always great to hear feedback about the prompt service you received from our team, particularly from Kiyomi.We are happy to hear that your administrative issue was sorted so quickly.... Read more. number, full name and best contact details, and I will escalate this matter for you. Ask ADEL. What is that ! email: tampham0722@gmail.com. There are a number of government rebates, discounts, and additional charges that could apply to you when taking out private health insurance. Service fees charged by a doctor or hospital which are not included in the benefits covered under your policy. - i feel my policy is so good. tact details, so I can escalate this matter to obtain a satisfactory resolution. Name: Pablo NeudorferPolicy number: 44017619UQemail: pabloneudorfer@gmail.com. You have to follow up several times to get the claims. This time I am still waiting after lodging my claim 13 days ago, and sent a reminder too, still did not hear a...Read more, update on this and further- I have been with them for almost 4 years, as I do not have any other option, until my student visa finishes. Bad service, terrible customer service. End date. ... Allianz has many options for you to see a doctor. Listing monitored by Allianz Care representatives. Hi BlessingThank you for your recent review. ComDate of birth: 23/06/1996My contact number:+919912984531I had applied for the refund of my policy in the last month of October 2020 till now I have not received my money.I got a mail on 2 November 2020 that ur refund money will be transfer to account with in 5 -7 business days still now there is no money refunded in my account. Email : triciaaduy@yahoo.com. Thank you! So when you purchase OSHC, you will need to pay your policy premium upfront to cover you for the length of the student visa you are applying for. I have never been that clear and aware of the services that Allianz provides, and it is my first time to feel satisfied with Allianz's OSHC services, through the help of Otto. I submitted claims for refund and its been more than a month and I haven't received my money back. Allianz Care Overseas Student Health Cover (OSHC) (Health Insurance): 4.3 out of 5 stars from 1,337 genuine reviews on Australia's largest opinion site ProductReview.com.au. The claim process was straight forward through the mobile app. Hey everyone i’m telling you again Do Not join with them(Allianz Global Assistant Australia). He is the only person who helped me after I got hung up accidentally on another call to your customer service center. The Monash-preferred OSHC provider is Allianz Global Assistance and the benefits of this policy are: Sonder safety app with access to a 24/7 safety and support service. It is always great to hear feedback about our friendly team and in particular that Rubi at the International Health Education Office went above and beyond to assist you.RegardsAinsley. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Customer service is crap, they do not get back to you on time. You call customer service and they can not be of any assistance to you. Overseas Student Health Cover (OSHC) is a compulsory health insurance plan designed to minimise your health care costs when you study in Australia. Allianz Global Assistance Overseas Student Health Cover (OSHC): 30 questions on Australia's largest opinion site ProductReview.com.au. You are only eligible to hold a single OSHC policy if you are the primary visa holder. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020! Please take necessary action to speed up this process. Allianz Care Overseas Student Health Cover (OSHC). Do Not join with them. I had a health insurance policy with them once and I was Not happy with their service at all, so i have joined with someone else and quit from Allianz Global Assistant Australia and i have asked for a refund from them(Allianz Global Assistant Australia), because i have already paid to them for the whole year. Hi PabloI am sorry to hear about the delays you have faced with your reimbursement request. o contact you as soon as possible to discuss your claim. It is an Australian government requirement that you purchase OSHC for the duration of your Student visa. Hi FerasThank you for sharing your feedback and I'm sorry to hear about your experience with your claim.May I please request your policy number, full name and best contact details, and I will reques... Read more, Thanks Ainsley,they have contacted me and I had provided the information they have requested, then couple days later they are requesting same information again! Many clinics don't accept this insurance card !! Very terrible insurance provider, Hi PatriciaThank you for sharing your feedback and I am sorry to hear about your experience with your OSHC claim.Can you please advise your full name, contact details and policy number so I can esc... Read more, My full name Patricia Lowery Adu-Yeboah. The customer service personnel have been very efficient and provided me with relevant information. Maybe four polices with you guys, when ever it's extension time all goes very quick and smoothly all payments and process happens in seconds. Allianz Global Assistance OVHC is designed for foreign residents planning on visiting or working in Australia on a temporary visa. Great customer service by Raminta Rachimova. BIG SMAMMER COMPANY!New membership number: P002807240... Read more, I will never recommend Allianz to anyone. 12 months for pre-existing conditions 3. Covers the overseas student and more than one dependant, which can include only one adult spouse and de facto partner and one or more dependent children under the age of 18 years old. Customer service is crap, they do not get back to you on time. Allianz should thank the consultant that I just spoke to. the policy is of great value and can be relied on when you needed the services. OSHC Guidelines OSHC Fact Sheet. It is easy to set up. A good super fund can make a substanial difference to the amount you retire with. If you do not have valid OSHC, your Student visa may be cancelled. t a team member to contact you as soon as possible to get this matter resolved. I really appreciate how patient she was with me when i was having trouble logging into my account. Allianz Global Assistance Overseas Student Health Cover (OSHC) (Health Insurance): 4.3 out of 5 stars from 1,331 genuine reviews (page 6) on Australia's largest opinion site ProductReview.com.au. Full name: Ngoc Minh Tam Pham But still it is in-progress status. Also the app doesn't work well. I applied for claims nearly one month ago. I have not heard from you about the reimbursement I requested more than a month ago. update on this and further- I have been with them for almost 4 years, as I do not have any other option, until my student visa finishes. Thank you. Hi DebThank you for your recent review. However, when someone claims their money back after going to doctor you guys do not replay back or do anything when it's your time to pay!! Overseas Student Health Cover is commonly referred to as OSHC. You can arrange additional coverage for such service with OSHC Extras coverage. She was so patient with me and so helpful, she spent nearly an hour with me just explaining stuff for me , it definitely helps me a lot !I'm grateful and thank you! What is OSHC? OSHC is designed to cover you mainly for hospital costs. So after that i have called my new health insurance company to active my new health insurance policy and they asked me, my previous Policy transfer document from my previous health insurance c... ompany( Allianz Global Assistant Australia). It is easy to set up- the time for resolving quite fast-i had been working with this insurance company is one more years, Hi The PigThank you for your recent review. © 2021 ProductReview.com.au Pty. Explore & buy the best one. You will need to purchase OSHC when applying for a student visa. I had a health insurance policy with them once and I was Not happy with their service at all, so i have joined with someone else and quit from Allianz Global Assistant Australia and i have asked for a refund from them(Allianz Global Assistant Australia), because i have already paid to them for the whole year. Peoplecare Health Limited ABN 95 087 648 753, a private health insurer under the Private Health Insurance Act 2007 (Cth), is the underwriter of Allianz Care Australia Overseas Student Health Cover policies. 12 months for pregnancy-related treatment 2. I do not think this policy has value you pay for it at all. My administrative issue was sorted out in a couple of minutes, which would have taken me a couple of days to sort out with the university after many approvals (my insurance is sponsored by the University). You can take out private health insurance to cover just you or your family as well. I moved to a new insurance after this. Benefits Scheme (PBS) patient contribution: Medicare Benefits Schedule (MBS) explained. You can find more information about your membership and terms defined in this document by referring to your ahm OSHC Member Guide or calling us on 134 148. Being on the phone with me for exactly 46 minutes, Otto was very patient and helpful in solving my all queries along the way, with a polite and kind attitude. It is always great to hear feedback about the ease of use of our claims handling process.Take care.Ainsley, they don't process claims always keep asking for more documents until you get tired of it and stop in other words they try very hard to find excuses to reject your claim or make you stop demanding it. Hi, I have a single membership and i want to change it to dual so i can apply for a visa for my wife. I do not know what's up and I do not ... Read more, Hi FerasI am sorry to hear what has happened and have sent your feedback on to the OSHC team again this morning for further follow up.RegardsAinsley, Allianz, if you are able to view this customer review, you should promote Mr. Otto Cheung (Sales and Service Consultant - International health). request a team member to contact you as soon as possible. Hi KiranThank you for your recent review. The decision to take up private health insurance can be a very involved process, and the factors that go into your decision will be unique to you. By comparing with OSHC Australia, you could, on average, save up to $300 on your OSHC policy. You have to follow up several times to get the claims. He deserves attention and promotion. It is always great to hear feedback about the very good service you received from our team and in particular Vaibhav.RegardsAinsley, - i feel my policy is so good. If not we are going to change our insurance company. Coverage will vary based on the plan you purchase so it’s important to contact each OSHC provider to ensure that you get the coverage you need. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I have been with Allianz for a little over 4 years now and they have always been helpful. However, when someone claims their money back after going to doctor you guys do not replay back or do anything when it's your time to pay! I have been a policy holder with Allianz Global Assistance for over 6 years. Mr. Otto Cheung was successful in converting an angry and frustrated customer into a happy and satisfied one, with his professionalism, strong knowledge of the products & services, plus most importantly - patience and politeness. Write a review on ProductReview.com.au! 22/05/2020 | 908 Views FREE ONLINE HEALTH AND WELLBEING CLASSES FROM ALLIANZ GLOBAL ASSISTANCE. OSHC keeps you against the costs of medical treatment when you get sick or have an accident, which can cost thousands of dollars! Take this issue as serious and make call from ur side. Have been for the Last three long years. He even stayed with me online when I was filling in the application to file a claim, after knowing the issues I faced with the n... ew system. No fuss and easy to avail with the University, the policy is of great value and can be relied on when you needed the services.Being in Australia for more than a year, it really helped me monitor my health and well-being. Hi HowardThank you for your recent review. Then again i have contact Allianz Global Assistant Australia and told them what my new health insurance company asked me and then i asked for the Policy transfer document from Allianz Global Assistant Australia. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. I am still waiting for the bank transference? Search our frequently asked questions (FAQs) Search?? Your trust is our top concern. The Australian Government requires that you have continuous OSHC for the entire length of your stay in Australia unless an exception applies. For more information read the Policy Document below. Allianz Care Australia is here to assist and provide services and information that make it easy to understand and use the health cover which is available to you, whilst studying in Australia. They keep saying we are sorry but nothing is being done. That is bloody ridiculous. Similar opinion? When I click the link there were several tabs and not clear which one to follow. Overseas Health cover for international students (OSHC) Overseas Students Health Cover (OSHC) is health insurance for overseas students studying in Australia. Still have more questions? I wanted to upgrade my single OSHC to dual and contacted allianz.The person who called from insurance end named Vaibhav Helped me alot and spend the time very patiently and gave good attention to my case as well.very good service and highly appreciated !!! Before purchasing ensure you read the policy wording document to ensure the policy is right for you. Allianz Care Australia's standard Overseas Student Health Cover does not cover dental, optical, physiotherapy or other extras treatments. Hi WaleedThank you for your query. I only got $167 after claim $700 for medical invoice !!!!! Just wasting my energy and time. There are some specific situations and services for which OVHC from Allianz Global Assistance will not provide any cover, such as 1. The customer service is so helpful and nice! The worst company ever. Once they have paid my claim on my husband's bank account - first they said they paid, when I checked they have not paid at all, then they have paid the amount to my husband's account. Your Overseas Student Health Cover (OSHC) must cover the full period of your visa. I got a mail from the new insurance saying that allianz i unable to locate my policy and asking me to follow up on that. It's been THREE MONTHS already and your team just request for more documents and now they KEEP QUIET from numerous emails I have sent! Peoplecare Health Limited ABN 95 087 648 753 is a private health insurer under the Private Health Insurance Act 2007 (Cth) and is the underwriter of Allianz Care Australia Overseas Visitors Health Cover policies. Once they have paid my claim on my husband's bank account - first they said they paid, when I checked they have not paid at all, then they have paid the amount to my husband's account. Frankly speaking, all insurance companies provide similar core product attributes for OSHC, but it's the quality of customer service that differentiates one and another. You can claim for benefits available on your policy for expenses incurred after the waiting period has ended. For more information about what’s not covered read the, 2 month waiting period for pre-existing psychiatric-related medical conditions, 12 month waiting period for all pregnancy related conditions, 12 month waiting period for all other pre-existing medical conditions, No waiting period for pregnancy-related or psychiatric medical services, the date you or your dependant arrived in Australia; or. Bad customer service! Companies can't alter or remove reviews from ProductReview.com.au. Your student visa can be granted up to the maximum duration outlined in the table below. I have been using health insurance with Allianz over 4 years since I was an oversea student and still continue using them even when I m holding working visa right now. Most standard OSHC premiums do not cover treatment for pre-existing disability or medical conditions during the first 18 months of membership. Read the reviews for Frank Health Insurance. a standard consultation with a GP or surgery in hospital) subsidised by the Australian Government with a fee (known as a ‘Schedule fee’) payable for each item. Private health insurance. It is always great to hear feedback about the helpful service you received from our OSHC team.RegardsAinsley, The reviewer stated that an incentive was offered for this review. Ainsley. Crazy!.. However, Allianz also offers overseas student health cover (OSHC) for people coming to Australia to study. It was very frustrating initially, but I am not going to focus on it as Otto has helped to clear them out later. I dont know what’s the reason. Can you please provide your full name and best contact details so I can forward them on to the OSHC to contact you regarding membership for your wife.ThanksAinsley. The OSHC plan is designed to provide coverage for international students seeking treatment at a doctor’s office, hospital, or for limited prescription drugs. Allianz, if you are able to view this customer review, you should promote Mr. Otto Cheung (Sales and Service Consultant - International health). Oshc here my account and its been more than a month and I will escalate this matter you...... Allianz have a Network of Direct Billers you can access and claim automatically using your Student.... Have forwarded on to the affiliation between AGA service company and Jefferson insurance company OSHC ) must cover full... For benefits available on your OSHC you might want to give all my details.. Frustrating initially, but I am not going to change our insurance company to call still. 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Will need to purchase OSHC for the best super funds to self managed funds. 4 years now and they have always been helpful left Australia before the expiration of my OSHC with me I... Really appreciate how patient she was with me when I click the link there were tabs! Medical invoice!!!!!!!!!!!!! Contact you as soon as possible from Allianz Global Assistance Overseas Student health cover is commonly referred as...