Due to Covid, I had to cancel. They do but most probably you booked a non-refundable hotel which is why. This field is for validation purposes and should be left unchanged. I am *insert your name* with Agoda Booking ID Number *insert booking ID. Answer 1 of 30: Hey I made reservation on agoda.com, but now i want to cancel it before 3 March not to incur cancellation fee, but i dont know ho to do so? This is the most horrible company to book with I will never ever in the rest of my life use it again and will make sure my family members and friends know about it.. All the phone numbers I have tried no real person answers they all ask for your booking ID and I don’t have it!!!! Hi, This situation happened to us recently and should be useful to anyone who has encountered similar event with Agoda. Send email. I’ll show you how to cancel a booking from start to finish, explain Agoda’s cancellation policy, how free cancellations work, the rules for non-refundable bookings, and what the EasyCancel feature is. Scroll to the “Booking conditions” section of any booking and you’ll find a “cancel by” date. Besides traveling, I love organizing trips, photography, reading, and making new friends. STEP 3: Tell the agent you’re booking details and the information he or she may need. You need to be patient as many guests want to cancel their bookings, too. Factors which could influence your host’s choice of cancellation policy include things like duration of stay, type of room or current promotions, among others. How can i do this, as after landing to manage my booking page no option shows up related to cancellation? I hope this guide will help on how to cancel your hotel booking on Agoda and getting a refund. Agoda can set up multiple rate plan ids for each room, each with pre-defined booking conditions. The staff were exceptional in ensuring we had a splendid stay. We're a Filipina & British couple on around the world journey. - Bellarmine from the Philippines. Click “My bookings” in the drop-down menu. Hye.. Related: Agoda fraud . Need a confirmed flight reservation for your VISA Applications? "Booking the Executive Room-City View at a really affordable price via Agoda is quite a steal." The event I was going to attend was canceled due to the pandemic but I have lost my ID and all my booking information, I can’t talk to no one in person or can’t cancel anyway I have tried because there is no options to have someone in person to help me. STEP 2: Dial the number and wait for the agent. Please provide us with your Booking ID so that we can quickly address your concerns. On Mar 13th at 12:00 am you billed me for 283.85 CND. Good day. Currently, less than half of Agoda listings offer EasyCancel. [Plus How To Avoid Potential Issues], Is An Agoda Booking Refundable? This includes all text and images that they use within their own work. Please help me Annette Felder. We need to cancel or reschedule our reservation. i have also elevated the complain to agoda customer service but it seems that they wont reply. Thank u in advance. * After you’ve clicked on the booking, there are two places you can cancel it - either just above the booking or in the booking conditions section at the bottom. I have attached the travel restrictions and announcements for your reference. I Need to talk with a live person. Dubai forums . Choose “Accommodation Booking,” then “Other” and click “Show more options.” STEP 3: Click the “E-mail Us Option.” STEP 4: Type in the details and review it. Here’s a format you can use in case the reason for your cancellation is the coronavirus outbreak. Anyway I use Agoda for their low pricing. Hi, This situation happened to us recently and should be useful to anyone who has encountered similar event with Agoda. If I have booked accommodation through Agoda, how can I check my cancellation policy? Best regards, I’ve tried twice to get my money back and Agoda claims the hotel is not cooperating. You can see if a listing offers EasyCancel from the search results page, by spotting the EasyCancel badge. Good day. Don’t forget to write something related to “Coronavirus” on your inquiry to make it much … It wasn’t. All of Agoda’s listings work this way. Hi! Don’t forget to write something related to “Coronavirus” on your inquiry to make it much easier. No cancellation+refund for non-refundable bookings. It is a common fact that Agoda is one of the best hotel booking sites in the world who guarantees the lowest rate for your hotel booking. They then said it had been paid into my account…it hadn’t been. 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