You pay for shipping, $9 for one item, but they ship it usps for a couple bucks. The average response time is 0.283 sec which is good. Shutterlie sucks wholey. Shutterfly Website. It won't work, etc. Not worth the hassle! I would buy more from shutterfly but I just can't justify paying such high shipping. We have lost all our captions and the ability to easily change the order of our photos in an album. Why are Amazon and other companies so fast to ship to APO address but others are so damn slow? In as little as one hour, 4x6 glossy prints can be printed and picked up at your local Walgreens or CVS Pharmacy.. During the the checkout process, click the "1-hour pick up available" link under … Probably the server is overloaded, down or unreachable because of a network problem, outage or website … What a costly lesson. Why would I pay $25 for a plain white mug? Why is the shipping so much? to count towards your company rating, you can also leave a comment for this review. I've ordered two other books 3 and 4 years ago, great quality. no way to email customer service. Will never order from them again. Investors are still buying the Shutterfly growth story after a first quarter with sales gains and a narrower bottom-line loss. I ordered * hard cover photo books from Shutterfly on *****. Why should I have to "contact customer service" in order to delete/deactivate my account?! My most recent purchase still hasn't arrived after 5 weeks! Add that to the fact that they ship jobs out of the country, leaving us with English-challenged customer service reps who constantly apologize but are helpless to actually address the issues! I started on it with plenty of lead time and received it early even though the first album had to be changed. Totally Agree ,, I've worked IT for 3 decades and have never seen a website so Screwed Up. Rights Reserved, You Are About to Contact, Shutterfly - HORRIBLE EXPERIENCE AND ZERO CUSTOMER SERVICE, I have read and agree to the Pissed Consumer. If you are on default, change it to slow and see if that helps with your lag and slow animation issues. Our engineers have identified the problem and we are working on it to resolve it as soon as possible. These can sometimes affect the performance your network connection. Don't even get me started on all the add-ons. Do you guys think the problem is on my end or Shutterflie's ? Composing my collage was not a problem but paying for it was the WORST! If I could give this company 0 stars, I would! I received a shipping notification on 12/3. Their operations stink. Save yourself a huge headache and do not use Shutterfly. I dread the idea of even logging in, because I know I'm in for constant frustration. You will be automatically registered on our site. Obviously, Shutterfly wants to make some sort of profit off their prints during this special offer. Sadly I would not recommend their products & services to anyone. 2-1/2 hours on the "chat" and the problem was not resolved. Chat is unavailable - no way to send a message - I will never use Shutterfly again - at this point I doubt I will receive this gift in time for Christmas. I can't even remember the excuse then. Why is Snapfish so freaking slow??! Thank you. Delete apps you no longer use.If the iPad is low on storage space, making room on the device can sometimes improve performance. I also read the 3 ways to make a book. And the mother's day issue? This year I changed to a company named Simply to Impress fir my Christmas cards They are top quality, priced well, and arrived overnight at a fraction of what Shutterfly charges. Product. The analysts are expecting Shutterfly's revenue increase to slow to 10% in 2019 and then slow again to only 3% for the 2020 fiscal year. Why is the shipping so much? At least 10 Mbps speed is required to avoid such problems in the future. I’m going elsewhere next year. With the iPhone 7, the haptics system on your device has changed. The image from my iphone6 shows sharp images in photos on my phone and macbook then transfers as blurry photos when put into a shutterfly album why? This service does charge for standard shipping and tax so expect the price to go up a bit more, however Shutterfly … If the network connection is slow or lagging, check if Windows 10 is downloading Windows Update or the Microsoft Store is downloading updates. I want to scream!!!!! It would not accept the shipping address. My photo book ended up being 10+ items. If you notice slow speeds … 4. They said it was just a small fee of 10.59, and if I would like to pay to return it they can refund my money. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I have just spent all day watching Shutterfly spin and spin. As a Shutterfly … Posted By Message; peabody Love green icing!!! You can try to reach review author by writing a comment to the review or try one of our business solutions. Save yourself hours of frustration. Due to the recent change in policy by Photobucket I am trying to find another method to link to photos. I recall there being something the user can do … Tracking no longer shows where it is. Just says the attempt failed, with no explanation. Again, no wording on the back. pages ripping out. Let me give you a quick example: pretend you’re me, and you’re holding on to your pre-baby clothes because you are trying SO HARD to “get back to the way you were” before your son was born. All of the Customer Service links are circular with no way to actually get a response or relief. To find more information about reviews and trust on please visit. This is garbage. It is easily 3 or 4 times as much as other companies charge to ship. Maybe when the offer is done, they lower their shipping prices back to normal. Parents are annoyed and it is a lot of extra work for me as the teacher. I ordered Christmas cards at the end of November. Other sites simply let you do so on line. Tip for consumers:Don't buy from Shutterfly. My Order is... canceling Shutterfly order *****-*****Thanks! Every time I use shutterfly, I'm reminded of why I don't use shutterfly... Just sit there, and wait. I ran a bandwidth test on the results wereroughly the same across all of my devices: At 57 Mb/s, the download speed was great; how… Internet Speed: This may be one of the main reasons behind YouTube's slow uploading. In this post, we’ll explain why site speed is so vital to your website. I ordered graduation announcement cards... arrived in the time they stated but when they were delivered, I looked at the back of the card and the wording about where my daughter was going to attend college was missing. I've tried to get Shutterfly to resend the order. The old site was perfect easy to use, and now they change it to this unfriendly and difficult site? I though no big deal they will send me a new one, nope they sure wont. Thank you Shutterfly for creating a product I love! 86 minute wait to speak to someone at customer service and they are NEVER polite or helpful. I am deleting the account. Is anyone making a PhotoBook on Shutterfly? Want to know if there is any grace period on a coupon that expires today. Great Comment! Why do you think the search for happiness is so prevalent in our day to day? Shutterfly Cons: It starts out like it's going to work but doesn't continue to upload pictures. I also read the 3 ways to make a book. Recent pics, from a few weeks ago. :( I don’t understand why it is so difficult to mail items! Far and away one of the worst customer service experiences I have ever had. Poor customer service. Severa appreciation to you. Your Upload Speed. I too am very disappointed in the new Shutterfly. They have no way to contact customer service at all. Also "finish up on your PC" isn't an option. So, the Google Photos access has been disabled in the App. - It was easy to create Bloody ***. In general, the home button response and the haptics issues are correlated. Consumers complaining about Shutterfly most … You can check out our article on iOS 10 haptics issues and how to tackle them I am getting so … First off they did not review the pictures I made on the site therefore cutting off the head my daughter in the 1st picture of the calender I made for the grandparents when it clearly showed her on my laptop. I'm going to a new site after 12 plus years of telling everyone Shutterfly was great. This time, for $60.00 and 21 pages, the binding is very flimsy, the pages aren't well- secured, and the cover is an odd plastic that's not well attached to the book itself. Shutterfly’s editor has all the necessary features to get the job done. Try adding the Google Public DNS to your router then see if … It is no longer user friendly, with functions that do not make sense, and takes far too long to do something that used to be so simple and quick. What I found on their landing page was pics on mugs and books and tshirts that I never uploaded anywhere. Working at Shutterfly as a temporary is a good place if you are young and don't mind working twelve-hour shifts standing on your feet the whole time. Beginning Jan. 1, 2018, you can't directly import Google Photos into a Shutterfly album, but you can still import them into a project, such as a photo album or calendar. Why would Shutterfly choose the USPS for expedited delivery? By the end of 2018, Shutterfly was seeing weakness in its flagship consumer digital business, and the promised synergies were slow to develop. You will be able to edit the text before publishing. To see which apps use the most space on … It is so SLOW!!!! I am not alone. How long does Shutterfly take to ship, and how much does it cost? Want to know if there is any grace period on a coupon that expires today. Here I am at 9 at night and it will not let me amend an address or add a new one. Adding to the compatibility list did allow the site to work somewhat. So, so disappointed. Moving on! So sorry the new Shutterfly is not working. Customer service says, shutterfly isn't offering reimbursements or credits during the holiday. I am getting so frustrated, it takes forever to … Want to referral a new person to Shutterfly. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft … To learn more about the ways to appreciate the reviewer please visit ITA I HATE THE NEW SHUTTERFLY! We go back to almost the beginning with Kodak Gallery and feel Shutterfly has broken faith with us by deleting our data. If you’ve found that your download speed is great, but your upload speed is abysmal, I’ve got a possible solution for you. At the very least, I felt validated after I found so many comments about the change; I was originally wondering if I am just getting old and can't keep up with changes????? I'll never recommend any one to use this service ever again. I will not use Shutterfly again and will encourage others not to. My Christmas card order is lost. Don't you test anything? Change the website back to normal. Today I just tried making a book from the site. At least they call me back to tell me that they won't help. Folks, there are plenty of other places that I'm sure will do a better job! It was shipped 12/12/19 - plenty of time. Please use someone else! Have been trying to use Shutterfly, but it will not allow me to upload. I ordered my cards on November 30, and they still have not left Shutterfly as of December 28. The new shutterfly is disastrous, and I have taken my business to Snapfish. All business transactions are 3 to 5 days. So sorry the new Shutterfly … If is down for us too there is nothing you can do except waiting. This month the number of Shutterfly customer service requests is much higher than usual. Print savings plans: Shutterfly… Products used:I still haven't received the holiday cards that I ordered four weeks ago. The total time that it takes to get your order depends on two factors added together: the amount of time to make your order (processing) and the time it takes to deliver (shipping).. I have no cards to send, cannot get a hold of customer service due to long lines, and am out more than 100 dollars. So next I tried to chat and that wait was ridiculous as well. The quality is great but no better than what Walmart offers. Also "finish up on your PC" isn't an option. Member since 5/05. Fortunately, there are several easily-accessible speed tests you can use to determine how your site’s performance measures up. Create photo books, personalize photo cards & stationery, and share photos with family and friends at I thought I'd had ordered my cards with plenty of time to spare. There is ABSOLUTELY NO WAY to make a complaint about a shoddy product. I like to choose design, layout and order of pictures which seems to be gone. Would You Like to Convert It Into Review? this program sucks! Maybe when the offer is done, they lower their shipping prices back to normal. - Fast delivery. There must me hundreds of dissatisfied customers out there or they just don't want to help. Horrible company. I spent well over a hundred dollars on cards and address labels. Browsers read and write to your local hard drive or SSD, and un-optimized storage can slow you down. Meanwhile I've placed a new order with Vistaprint. Write a private message as Shutterfly verified representative. I'm sure it wasn't too late to cancel when I started with customer "service". Even after entering my address, triple checking for errors, and clicking save (multiple times), it kept telling me my home address wasn't valid. I give it a 10 out of 10 Stars! Unless they change back and/or actually improve functionality, I will have to find another site as well. The troubleshooting methods to fix slow internet speed at Service provider end are as follows: 1. However, there is little opportunity to get hired as a Shutterfly … I ordered 55 4x4 prints and was disappointed to find that 29 of them were cropped wrong or differently than I had arranged them in my order. Why ask for feedback and then change nothing? This both makes me very happy and infuriates me! Having gone public more than a decade ago, Shutterfly has found a niche in the digital photo market, namely to turn digital images into actual photo albums and for use on websites. I was a regular customer for 10 years. Why mess with what was clearly successful? The most common reason behind slow uploads is your internet connection itself. Be warned people! took my money getting bounced around their site no call back.looks like 77.00 lost. Now? Here we are, the 23rd, and they can't tell me where they are, when they'll get here, and they won't give me a refund until "after the holiday". I noticed that on all my devices - a Macbook Pro, iPhone, Windows desktop -webpages were sometimes taking a long time to load; it was a bit intermittent,but everything from google maps to gmail suddenly got very sluggish. It turned out blurry because the photo was just too big so I don’t blame Shutterfly. I ordered before the LAST holiday! I don't have their app installed. It is so SLOW!!!! This tutorial explains how to upload photos to Shutterfly on a slow internet connection. The average response time is 0.283 sec which is good. Here it is Dec. 19 and I still have no cards. The issue though is that you cannot reach customer service. After over an hour attempting a simple upload and print order, I'm apoplectic. In fact, it has even left whatever warehouse Shutterfly has them at. Even with 40% off coupons they are still more expensive than their competitors. That’s why … :( PLEASE GO BACK TO CLASSIC or at least OFFER the CLASSIC site? The new shutterfly only allows you arrange in order of date taken and upload. Posted By Message; peabody Love green icing!!! If no bar is … It was awesome before, user I dread going on. Thank You for Your Reply! Private messages do not impact your company rating. My Order is...canceling Shutterfly order *****-*****Thanks!Want to know if there is any grace period on a coupon that expires today.Want to referral a new person to Shutterfly. I've noticed throughout Google Photo Help and Community answers, nobody answers this question correctly. Question: Q: Trouble loading shutterfly website & uploading from Iphoto. Shutterfly's earnings are expected to fall … That is BS, as I should be able to create an album in the flow that I want! I ordered prints two weeks ago and I still have not received them. Not sure how they are still in business! So it looks like eventually, Shutterfly will try to address the shipping problems - but it is too bad for both customers and Shutterfly that it sometimes takes extraordinary efforts to resolve. 3. And a 30?min wait for customer service and no other option to voice a legit complaint?! E-commerce has been delayed due to the pandemic, but Shutterfly cannot even get the package in the hands of UPS within four weeks? It tries to load but eventually just times out. Shutterfly Pros: Nope. If you haven't seen Shutterfly's new 6x6 Instant Book, you should check it out! Every time I try to order and use a promo there is a hidden restriction. The analysts are expecting Shutterfly's revenue increase to slow to 10% in 2019 and then slow again to only 3% for the 2020 fiscal year. Like many other big sites, Shutterfly depends heavily on scripts and images from third parties, leaving them with slow front end delivery of those images (isn’t it ironic? Saving photos shouldn’t be a hassle, but it’s difficult to find the best program that won’t charge you an arm and a leg or leave you worried you’ll never find your photos again. Remember, some items, like 4×6 prints, can be pickup up same-day at your local Walgreens, Walmart, or CVS. Name: Urgh!!!! Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I should've used MINTED. Shutterfly always has a sale. How about you send the correct product in the first place. UPS says that they haven't even been given the packages to ship yet (while Shutterfly initially tried to blame it on the couriers). Hello Jerie, please give us a call at 888-225-7159 for us to review the matter. HOW?! do i have to upgrade to "lay flat"? Some problems that lead to a slow uploading rate can be fixed at the Service provider end only. Today is 12/19 - the tracking hasn't been updated since 12/16. ). "Friendly but slow moving" 3.0 ... No opinion of CEO. Shutterfly provides a handy chart of all their shipping costs for 4×6 (and 4×4) prints. Reason of review: They shipped it on Nov. 24. When you face Internet issues, check with your service provider … Delete apps you no longer use.If the iPad is low on storage space, making room on the device can sometimes improve performance. Which made my holiday account overdraft.