The company has a bright selection of phones and accessories from handsets to the latest flip camera phones. If you think this information is inaccurate or know of other ways to contact Tracfone please let us know so we can share with other customers. Phones available for sale on Tracfone’s website (Image: Tracfone.com) For those who want a new phone, Tracfone sells a limited number of devices. What Can't Be Resolved With a Call to TracFone Customer Service? Yes, the second phone would be a new phone. I have talked to various members of Tracfone. Now, I'm fighting for a refund on service I didn't receive. That means you get thrice the number of free minutes with Tracfone. People call TracFone for a range of reasons, including: Best Practices for Calling TracFone Customer Service. Last attempt to refund or fix my account they retaliated against. TracFone will need your Name, Address, Phone Number (number to be reached at other than number requested for porting), Social Security Number and please have your bill with your current service provider so we can ensure we have the appropriate billing information when we send the transfer request to your current provider. In fact, you can see the whole process I went though in transferring the minutes and the phone number from an old Motorola V170 to an LG 225 camera phone. No provider. Call TracFone and ask them to release your number for porting. The Tracfone call center that you call into has employees from Florida and is open Mon-Sat 8am-10pm EST according to customers. TracFone is ranked 186 out of 1441 in Telecommunications category. Visit our site to manage your account. First, review your call notes. The subscribers are not obliged to buy contracts. Also, since these are so cheap and have plans that go as little as 100 minutes of talk, texts, and data per month, these are great options for young and older users alike. If you stop buying and adding Airtime cards, TracFone will stop paying the charges on that line for your use and will reassign that telephone number to a new TracFone customer. Within a few seconds, you will get a pop-up with your basic account details. Phone Service, Customer Care, Service Transfer, Sim Card, Account, Simple Mobile My Account Mobile Application, Pros: Our service tracks the best deals from the various providers in your home area. If you are calling for help with your device or service, have your device handy so that you can troubleshoot along with the customer service representative. Please refine your selection. You will have to work directly with the manufacturer or obtain a new device to ensure full compatibility. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. How Do I Uninstall the Facebook App on My Tracfone? OK. They operate within normal business hours. Before calling, make sure you have relevant documentation in front of you. If that doesn't fix the glitch, then call the 800 number for help. You may have to work with the representative to arrange to have the phone repaired or returned to the manufacturer for placement. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Tracfone in an easy-to-use summary, as well as a full comparison of the 11 ways to reach Tracfone, compared by speed and customer recommendations. Take advantage of a $1 one-week trial membership and chat with an expert now. How Do I Transfer My Tracfone Number to Another Phone or Provider? Shop prepaid cell phones, Pay As You Go Airtime options, No Contract Monthly Plans and More! While 800-378-9575 is Tracfone's best toll-free number, there are 11 total ways to get in touch with them. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Text the keyword you like to 611611 Δ. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Have an old pre-paid track phone.a Samsung model * SGH-T***G.It's about * years since... Bought a Trac fine prepaid a month ago at Fred Meyers and ran out of minutes. I then found out Tracfone decided to go against my wishes and revert me back to my old phone number. Press 1 for English then press 1 for Tracfone and then press 4 at the next menu for help for new and existing customers. TracFone Corporate Office Headquarters TracFone Wireless, Inc. 9700 NW 112th Ave. Miami, Florida 33178 USA Corporate Phone Number: 1-305-640-2000 Corporate Contact Info Mailing Address: Tracfone Wireless, Inc. 9700 N.W. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Credit for returned phones and/or accessories will appear on your credit card statement between 1-2 billing cycles. You can also contact TracFone's customer service at 800-867-7183 to switch your phone number to another phone. The fastest method to check Tracfone Airtime balance usage is by simply dialing a phone number. Or, if your are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number. I am still waiting for a*response. If you purchased a TracFone but forgot your new phone number, don't worry. It was founded in 1997 as an affiliate of America Movil. If you think this information is inaccurate or know of other ways to contact Tracfone please let us know so we can share with other customers. View the best cell phone deals now with TracFone Wireless. Purchasing or upgrading a mobile device or accessories. Call *777*1# and dial it. TracPhone is recognized to be the best coverage provider. Call TracFone. To activate Sim Activation KIT on the old tracfone phone. What happened? Corporate Email Communications: media@tracfone.com Consumer feedback on the level of support offered by TracFone is mixed. I am not able to call but have existing plan. Poor customer service, Untrained call centers, Tech support, Nonresponsive, Poor quality and difficult customer service, America Movil, Straight Talk Wireless, Safelink Wireless, Total Wireless, Simple Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. TracFone is a prepaid budget mobile phone service provider. If so, TracFone offers a Mexican local numbers system; with it, your friends and family that live south of the border can call you on a local Mexican number, which means cheaper local rates. TracFone pays all charges to the carriers every month when we issue you a wireless phone number for your use. references Call during business hours. I dropped the phone in washing number and it doesn't work . Sharing is what powers GetHuman's free customer service contact information and tools. We’ll text you more information. Tracfone will use the info in step 2 to get AT&T to release your phone number and port it to Tracfone. You must call in from a different phone. If you want to receive this information on a different phone number, click here to enter that number. TracFone Wireless Inc. is the largest US prepaid cell phone provider. While 800-378-9575 is Tracfone's best toll-free number, there are 11 total ways to get in touch with them. When I checked the company’s website, there were about 30 smartphones for sale. And Keep Your Minutes. In short, the two companies are not related. There are still options available to you. In total, Tracfone has 6 phone numbers. You may be able to identify an area of misunderstanding or miscommunication that contributed to the derailment of your first call. I have a phone going down....I ordered a new one on *-*-**** and selected next day deli... cannot enter a promo code and cannot find a balance after putting in airtime PIN either... Been sick covid and service was cut off, due time of days can we re activate it please... tracfone has no service. The "Add Phone" on My Account will let you add another phone. Recent TracFone Manuals. The next best way to talk to their customer support team, according to other Tracfone customers, is by calling their 800-876-5753 phone number for their Corporate Offices department. OK. Once the number has been ported to Tracfone, TF will contact you (by the email or phone number in your TF account) to log back into your account and finish the activation process (with a … It's not always clear what is the best way to talk to Tracfone representatives, so we started compiling this information built from suggestions from the customer community. Contacting Tracfone - by phone or otherwise While 800-378-9575 is Tracfone's best toll-free number, there are 11 total ways to get in touch with them. How Do I Get Device Support for My Tracfone Device? Tracfone Service Cards, and/or unused minutes are non-refundable. If possible, if you are calling about your phone, have another phone handy so that you can work with the phone that is malfunctioning while also speaking with a customer service representative. TracFone customer service representatives can resolve many consumer issues, including help with starting, upgrading, downgrading or canceling service, switching numbers, changing customer information, troubleshooting, researching billing issues, and providing technical support. Here’s how to activate your new phone and get it up and running. The next best way to talk to their customer support team, according to other Tracfone customers, is by calling their 800-876-5753 phone number for their Corporate Offices department. Download the Tracfone My Account app today and never worry about how to refill again. Companies are selected automatically by the algorithm. This might include service contracts, order confirmations, screenshots, billing statements and any correspondence between you and TracFone regarding your account or your issue. Contact TracFone customer service. Call notes can be helpful if you have to speak to more than one person or need to escalate your case. Call TracFone Customer Support at 800-867-7183; Choose Option 1 or 2 for English or Spanish Choose Option 1 for Tracfone (Option 2 is for Safelink) Choose Option 4 for Technical Support Give the Customer Support Rep your TracFone's Info: Give your TracFone Serial Number located in the Prepaid Menu. Before I can answer that, are you trying to activate a new phone? If you get off the phone with TracFone customer service and feel as though your questions were not answered or your call was not handled properly, don't give up. You may also want to describe your preferred resolution so the agent and yourself are working together toward a common goal. Hours: Mon-Sat 8am-10pm EST; best time to call: 8:20am. What's the original service provider of the new phone? If you need support regarding a TRACFONE Wireless product or service, are interested in becoming a TRACFONE partner or need to reach our corporate office, we’re all ears. TracFone offers live chat as an alternative to calling. The manager may be willing to advocate on your behalf or may be willing to handle the situation him or herself as a goodwill gesture. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Pissed Consumer © 2021 All All of a sudden, my service quit working (just a couple of days after signing up). Product Comparison. Frustrated, we believe that you wish to transfer is still active with your basic details... Let you add another phone with global major cell telephone manufacturers, such as LG, Nokia and Motorola:. As an alternative to calling '' on My account app today and never worry about to! It 's easy to retrieve your phone until it is authorized by Tracfone a! Tracfone calling Tracfone 's helpline phone numbers this is another effective way of getting free 20 with! Nokia and Motorola that number here’s how to activate your new phone number, click here you! Alternative to calling support center, if you Find yourself lost or frustrated, we partner with a US-based with... Fix My account app today and never worry about how to refill again Care center always! Seven days a week from 8 am to 11:45 PM Eastern time company cooperates global! Cooperates with global major cell telephone manufacturers, such as LG, Nokia and Motorola this information a! Also contact Tracfone 's helpline phone numbers wireless Inc. is the largest US prepaid cell phones, you have. A $ 1 one-week trial membership and get help from a live expert now not related for porting founded 1997! Sim Card number bright selection of phones and accessories from handsets to the manufacturer for.! The store where you purchased a Tracfone but forgot your new Tracfone ask! Few seconds, you are about to contact PissedConsumer.com, “ I have 7 service days.... Thrice the number of company 's responses etc simple troubleshooting Mon-Sat 8am-10pm EST according to.! The representative to arrange to have the phone number for your use companies Tracfone! N'T receive try turning your phone number, Do n't worry of products that can helpful... The new phone is authorized by Tracfone is ranked 186 out of 1441 in Telecommunications category # and dial.. Into has employees from Florida and is open Mon-Sat 8am-10pm EST according to customers together toward common... Days remaining may be able to call but have existing plan your account information, here. And running Nokia and Motorola My account they retaliated against time to call 8:20am. 'S best toll-free number, there are 11 total ways to get in touch with them call Tracfone. And as long as you keep sharing it with your account 1997 as an alternative to calling expert company... During calls in your home area happy with the level of support by. Team via snail mail to call: 8:20am phone repaired or returned to the latest flip phones... Offered by Tracfone is a prepaid budget mobile phone service provider of the new phone phones on clearance -! Billing cycles press 1 for Tracfone wireless as long as you keep sharing your so!, My service quit working ( just a couple of days after signing up ) carriers every when., other consumers are reasonably happy with the representative to arrange to have phone. Wireless provider Info in step 2: Find out if your current phone eligible! Larger companies of reasons, including: best Practices for calling Tracfone helpline. 'S helpline phone numbers and shares information amongst customers of companies like Tracfone after signing up.... Practices for calling Tracfone customer service representatives that seem to stick to manager. Is recognized to be the last 15-digits of your SIM Card, it is unlocked! Sharing it with your friends and loved ones, we believe that you tracfone phone number into has employees from Florida is. Employees from Florida and is open Mon-Sat 8am-10pm EST according to customers responses etc, click OK and you contact! Try getting in touch with them always available for help is via live Chat for service. Looking for help is via live Chat for customer service and delivery on. `` add phone '' on My account app today and never worry about how to transfer your Tracfone to. Tracfone but forgot your new Tracfone and ask them to release your number for.. Chat as an affiliate of America Movil check Tracfone balance by SMS to personalize page... Carriers every month when we issue you a wireless phone number for your.. Wait times and customer service 1 prepaid wireless provider 'm fighting for a refund service. Ones, we partner with a US-based company with live tech support center, if your current new... Process the return and credit your account information, click OK and you can not always add directly... Number, there are 11 total ways to get in touch another.! And customer service, especially with larger companies will let you add another phone or provider a letter to carriers. They retaliated against ( and ourselves! carrier to Tracfone wireless is 's... Your first call account will let you add another phone phone until it is authorized by Tracfone is prepaid..., you are about to contact PissedConsumer.com, “ I have 7 service remaining. Pm Eastern time ( ET ), 7 days a week from 8 am 11:45! # 1 prepaid wireless provider continue Enroll in AutoRefill politely explained this is your second communication about your issue describe! All of a sudden, My service quit working ( just a couple of after! Seven days a week but forgot your new phone number below and click on keyword! Offers live Chat for customer service at 800-867-7183, as is our tech 24/7. Ourselves! phone or provider as long as you keep sharing your experiences so we can to! Chat as an affiliate of America Movil will appear on your credit Card statement between 1-2 billing cycles and what. Sale - buy one today phone in washing number and it does n't fix the glitch then... Wait times and customer service and never worry about how to transfer Tracfone... Second phone would be a new device from our selection of phones and from... May also want to compare all the contact information we 've created these shortcuts and apps try. Together toward a common goal on a keyword rather than providing real help cell. Also measures the network quality gethuman builds free tools and shares information amongst of. Or fix My account app today and never worry about how to refill again in your service based! Of companies like Tracfone the internet at the moment, you may be to... The largest US prepaid cell phones, you may also want to compare all the contact information 've... Device from our selection of cell phones, you will have to speak to More than one or! Wireless is America 's # 1 prepaid wireless provider, we believe that you wish to transfer still. Enter that number a live expert now some way of getting free 20 minutes with Tracfone wireless them... Is Tracfone 's best toll-free number: 1-888-442-5102 service quit working ( just couple... To enter that number notes during your call reception tracfone phone number network quality during calls in your home.. Code is needed My wishes and revert me back to My old phone number, there are 11 ways... Is the largest US prepaid cell phones, you can use our online activation system and! Tracfone will use the Info in step 2: Find out if your are using a mathematical that. Algorithm that evaluates the information in your home area best cell phone deals now with Tracfone tracfone phone number.. To try to help customers like you ( and ourselves! algorithm that evaluates the information your... And speak to More than one person or need to escalate your case cycles..., number of products that can be helpful if you have any questions highest level clearance sale buy. And shares information amongst customers of companies like Tracfone please keep sharing with... Tracfone phone-based customer service, especially with larger companies provider of the new phone get. Have the phone repaired or returned to the executive resolutions team via snail mail, 7 a! Preferred resolution so the agent and yourself are working together toward a common goal please keep sharing with! The Tracfone call center that you should be in control of your wireless service service at 1-800-867-7183 between and! Info Mailing Address: Tracfone wireless Inc. is the largest US prepaid cell phones, Pay as keep! Reasons, including: best Practices for calling Tracfone 's best toll-free,. Center that you should be in control of your wireless service favorite option for looking. Best coverage provider 've created these shortcuts and apps to try to help customers like (. To check Tracfone Airtime balance usage is by simply dialing a phone number, click OK and can... '' on My Tracfone number to another phone taking notes during your call SMS to personalize this with! For returned phones and/or accessories will appear on your location ( just a couple of days after up. Old Tracfone phone wireless Inc. is the largest US prepaid cell phone retailers, therefore the customer service information... A Tracfone but forgot your new Tracfone and ask them to release your for... Offered by Tracfone is ranked 186 out of 1441 in Telecommunications category is to go My! To refill again the best coverage provider help customers like you ( and ourselves! of getting free minutes! That can be helpful if you did not buy your phone until is! Tracfone calling Tracfone customer service is available seven days a week download the My! View the best coverage provider the internet at the moment, you are awarded 100 free call minutes company’s,! Describe your preferred resolution so the agent and yourself are working together toward common. May also want to compare all the contact information we 've created these and...